Your data, handled with care

Privacy Policy

How One Achord collects, uses and looks after the personal information of our visitors and members.

Last updated: 2025

Introduction

One Achord ("we", "us", "our") is a local ladies choir based in Malpas. We take your privacy seriously and this policy explains what information we collect through our website, why we collect it, and how it is used and protected. This policy applies to visitors to our website and to members of the choir.

What information we collect

We only collect the personal information that you choose to give us. This may include:

We do not use tracking cookies, analytics profiling, or third-party advertising tools to build a profile of visitors to this website.

How we use your information

We use the information you provide to us only for the purpose it was given:

We do not sell, rent or share your personal information with third parties for marketing purposes.

Contact form submissions

When you submit our contact form, the details you provide (your name, email address and message) are sent to a member of the One Achord committee so that we can reply to your enquiry. We retain enquiry information only for as long as is reasonably necessary to deal with your enquiry and any follow-up correspondence.

Members Area

Our Members Area is protected by a single, shared password given to current choir members. We do not collect personal login details or track individual member activity within this area. Any music files, notices or member information found there are intended solely for the use of current One Achord members.

How we protect your information

We take reasonable steps to protect any personal information you share with us from loss, misuse or unauthorised access. Only committee members involved in handling enquiries or membership have access to information submitted through our website.

Data retention

We keep personal information only for as long as necessary to fulfil the purpose it was collected for, such as responding to an enquiry or maintaining current membership records. If you would like your information removed, please contact us and we will action your request promptly.

Your rights

You have the right to ask what personal information we hold about you, to ask us to correct any inaccuracies, and to request that we delete your information. To make any such request, please get in touch using our contact form.

Cookies

Our website does not use non-essential tracking cookies. Any cookies used are limited to those necessary for the basic functioning of the site.

Changes to this policy

We may update this privacy policy from time to time, for example as our choir's activities or website change. Any updates will be posted on this page.

Contact us

If you have any questions about this privacy policy or how your information is handled, please get in touch via our contact page.